Comprehensive Quality Assurance Services
AccelOne provides robust Quality Assurance services, ensuring your software meets the highest standards of functionality and performance. From strategy to execution, our experienced QA teams employ the latest testing methodologies to deliver seamless, defect-free software solutions.
Quality Assurance Life Cycle
Strategy
Through careful analysis of project needs, develop the QA scope and delivery schedule. Identify the required internal and external resources as well as the associated role definitions and responsibilities. Plan out the required test environment needs to execute the program. Assess the program QA risks and identify/manage mitigations of those risks. Govern the execution of the QA program.
Test Planning
Assess the detailed user requirements and system design/architecture to develop a comprehensive test plan. This includes developing test scripts (test steps and expected results) and identifying and setting up test users and data prerequisites. Additionally, plan out the test phases/cycles for a predictable execution schedule.
Test Execution
Execute tests per the test plan and associated test phases/cycles. Continually regression test core functionality in addition to new feature testing. Log defects per test findings.
Defect Management
Manage the logged defects, ensuring comprehensive defect descriptions, elimination of duplicate defects, and updates to defects per requirements changes. Provide root cause analysis of defects and assist developers and program leaders with triaging defects. Provide retesting of fixed defects.
Report/Govern
Provide regular test status per testing progress. Identify test execution and defect trends to rapidly adjust test plan and execution per product quality. Create accessible and real-time reporting of product quality to program management. Communicate effectively the state of quality and recommendations for quality improvements.
Testing Types
Functional Testing
Testing of the system functionality to ensure it works as designed.
Non-Functional Testing
Testing to ensure the system can handle the load, recover from disasters, and perform per latency expectations.
Accessibility Testing
Testing the system to ensure the functionality works for accessibility users with limitations (vision, hearing, mobility)
Globalization/Localization Testing
Testing to ensure the system performs per specific location and region requirements (ie languages, currency, time, content)
Testing Phases
Unit
Individual units of source code work per tech design
Integration
Systems “talk” to each other as expected per system architecture
Component
A set of units combined to create a feature works per requirements
End to End
Integrated systems functionally work together from beginning to end per user journey definition
User Acceptance
Integrated systems functionally work per the user's needs
Platforms Tested
Web
Web testing on various operating systems, browsers, versions
Moweb
Mobile web testing on various operating systems, browsers, versions
Native IoS
Mobile app testing on IoS
Native Android
Mobile app testing on Android
Devices Tested
MOBILE PHONES
LAPTOPS
TABLETS
WORKSTATIONS
Systems Tested
e-Commerce
Systems that provide business-to-business and business (B2B) to-consumer (B2C) products.
ERP (Enterprise Resource Planning)
Systems that manage accounting, procurement, supply chain, project management, etc (ie SAP).
CRM (Customer Relationship Management)
A system that manages the company’s relationship and interactions with customers and potential customers (ie Salesforce).
HR (Human Resources/Talent)
Systems that manage HR functions such as talent acquisition, performance, benefits, workforce analytics (ie Workday).
Contact Center
System that manages interactions with customers for support (Genesys, Twilio).
Tools Capabilities
Test Management
Tools that support test planning, test execution, defect management and reporting (ie Jira, Test Rail, X-Ray, etc).
Crowd Source
Tools/services that outsource testing for broader functional coverage (Applause, emulators).
AI
Tools that accelerate or improve test planning, defect management, reporting (TBD).
Test Automation
Tools and solutions that automate the testing activity rather than or in addition to manually testing (Cypress, Playwright, Robot).
Payments
Tools that provide various payment method testing
Load/Disaster Recovery/Performance
Tools that facilitate non functional testing (ie JMeter, LoadRunner, Cyara).
QA Roles:
*NOTE: Some of these roles overlap, performed by same person
QA Client Director
A senior QA leader who manages the client relationship including client delivery satisfaction and SOWs.
QA Manager
A seasoned QA expert who manages the the day to day QA delivery incl scope, schedule, risks/mitigation, resources, reporting.
QA Lead
An experienced QA professional who leads QA analysts to test plan and test execute. The lead also manages the defect logging, associated triaging, and resolutions
QA Analyst
Mid level and junior QA analysts who create test plans, execute.
QE
Technical quality engineers who identify test automation opportunities and deliver test automation.
QA Reporting/Analytics
A QA lead/analyst who provides regular reporting of testing activities (ie plan v actual, execution pass/fail, defect trends, etc).
BA/QA
Delivery professionals who provide a blend of business analysis/requirements gathering, gap analysis, design recommendations and QA services.