Category: CRM

Centric Consulting, in partnership with the Salesforce Talent Alliance program, is now offering specialized training and development courses with its consultants, with the aim of bolstering the company’s burgeoning National Salesforce Practice.

Centric Consulting is a management consulting firm that advises organizations on projects such as transforming their business, combining or adopting new workplace strategies, and integrating new technologies or processes. Founded in 1999, the Ohio-based company leverages its remote workforce, based in 14 locations, to serve clients internationally, with consultants that have over a decade of experience under their belts. Now, with the recently announced Salesforce program, Centric consultants have a unique opportunity to upgrade their expertise with the popular PaaS platform and train the next generation of Salesforce gurus.

The Salesforce Talent Alliance program will connect Centric with fresh (less than half a year of experience) Salesforce professionals. These emerging talents come from a variety of backgrounds, but all are eager to learn and make their career in the expanding Salesforce ecosystem. During hands-on training with Salesforce, in a management consulting context, individuals will be taught specific skill sets for their desired roles, while also making the most of Salesforce’s learning platform. This partnership will enable Centric to offer quality growth and development opportunities to its Salesforce consultants, but also to continue to provide the most talented Salesforce experts to its clients around the world.

Centric has a history of cooperation with Salesforce and has received several accolades from the company, including Ridge Partner Status and several Salesforce Navigator endorsements. Traci Whetzel, Centric’s National Salesforce Practice Director, noted in a statement how Centric employees had benefited from learning about Salesforce in their early careers, and that the team was “thrilled we can now pay our opportunities forward thoughtfully and purposefully.”

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A little over a year ago, a powerful partnership was formed. AccelOne, a custom software development company, officially united with Salesforce, the popular customer relationship management (CRM) tool, to offer its clients a next-level platform on which they could synthesize personalized experiences for consumers and maintain lasting relationships with patrons. While many other custom software development companies formed this same partnership with Salesforce in the past, working with AccelOne to utilize this platform provides companies with some unique advantages.

1 – AccelOne offers a wide variety of Salesforce services. While many other companies are Salesforce certified, they do not have the large span of services that AccelOne has to offer. For example, for clients who require the development and construction of highly technical software to support their CRM solution, AccelOne has Salesforce Architects available to help. From consultancy and integrations to staff augmentation and training, AccelOne offers everything your company could possibly need.

2 – AccelOne involves the client when making important decisions. When it comes to staffing projects, AccelOne sticks with the principle that the client always knows best. That’s why AccelOne presents clients with an assortment of different candidate profiles based on their unique requirements that they can choose from to complete their project. Working with AccelOne to construct your ideal Salesforce platform means that you have the opportunity to review and screen the individuals who may be responsible for fulfilling this task, allowing you to make a customized choice that will bring the most benefit to your company.

3 – AccelOne has superior software developer talent. Depending on where your company is located in the world, the United States or South America, AccelOne’s use of Argentine software developers can be considered either nearshoring or offshoring. However, regardless of the label, the associated benefits with the use of developers from Argentina is still the same. Given the unique education system and economic history of this nation, Argentina has an abundance of talented developers who typically graduate university with work experience and the ability to speak English, making them a valuable resource to companies both near and far.

In conclusion, making the choice to use AccelOne when constructing the Salesforce platform of your dreams is a decision that will provide your company with a wide variety of services to choose from, freedom in choosing the project staffers, and unparalleled development talent.

If you are interested in learning more about how your company can create its own Salesforce platform with the help of an implementation specialist, visit AccelOne online.

Managing your company’s customer relationships can be tough, and when it comes to selecting a customer relationship management (CRM) platform, there are often many questions involved. How am I supposed to implement my CRM? What information should I be tracking? Can I improve my customer service response times with my CRM? Luckily, there is one platform that can offer a simple solution to all these questions: Salesforce.

Salesforce as a Multipurpose Platform

While it is typically considered as solely a CRM tool, Salesforce can more accurately be described as a multipurpose platform. Through utilizing different product suites, referred to as “clouds,” Salesforce is able to solve various business-related problems. Each cloud focuses on a single company aspect: the Sales Cloud increases your sales team’s productivity to close deals, while the Marketing Cloud utilizes consumer data to more accurately target potential markets. By using just one or many of these clouds, companies can get the help they need to successfully manage their customer relationships.

Variety, Personalization, and Easy Integration

So, what makes Salesforce the superior choice for a CRM platform? First and foremost, the variety it provides. From the Commerce Cloud intended to boost online consumer conversion rates to the Productivity Cloud, which allows businesses to generate interactive documents with live sales data, Salesforce has a lot to offer businesses. Additionally, Salesforce is extremely flexible, with its platform customizable to fit the needs of any business, small or large. If the issues that a company hopes to address with the platform are large in both number and size, Salesforce can still easily accommodate the company. Another benefit of using Salesforce is that for more centralized implementations, Salesforce will act as the data center for convergence, replacing any other isolated or single-purpose systems. Thus, Salesforce will easily become integrated into the company’s main strategy.

Whether you are a first-time business owner searching for the right CRM for your new company, or a seasoned expert in the CRM field wanting to experiment with a new platform for your firm, Salesforce will provide not only the exact services you are looking for, but the best version of them that is out there.